Workforce operations,
compliance and shift
fulfilment - one platform.
Connex OS modernises how compliant logistics drivers are onboarded, matched, deployed, managed and paid. This proposal defines the MVP, the pilot workflow, the delivery plan and the commercial terms.
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Three products. One shared platform.
Onboard, discover, book, execute and get paid.
Post demand, manage sites, approve timesheets.
Verify, allocate, resolve, invoice, evidence.
Compliant logistics work still runs on phone calls and spreadsheets.
How it works today
- Phone calls
- Spreadsheets
- Manual document checks
- Email shift confirmations
- Manual timesheets
- Disconnected payroll handover
- Manual compliance evidence retrieval
With Connex OS
- Driver notifications
- Structured onboarding
- Verification workflows
- Digital booking
- Geofenced attendance
- Payroll-ready data
- Per-booking evidence ledger
What the pilot must achieve.
Onboard a controlled cohort of compliant drivers with a fully digital identity, RTW, licence and PAYE trail.
Publish live shifts from a paying enterprise client under contract for the pilot.
Match eligible drivers to eligible shifts and evidence attendance on site.
Produce a deterministic, validated payroll batch for StaffCo every cycle.
One retrievable evidence bundle per booking within the pilot SLA.
Prove unit economics with real data ahead of a broader release.
Three product environments on one shared platform.
Driver Mobile Application
Confirmed MVPThe driver's daily operating system - onboarding, shifts, attendance, timesheets and earnings.
- Digital onboarding
- Shift discovery & booking
- Walkaround
- Clock in / out
- Timesheets
- Earnings
Client Operations Portal
Confirmed MVPWhere enterprise clients post demand, run live operations and approve timesheets.
- Site setup
- Shift templates
- Live operations
- Timesheet approval
- Invoices
- Evidence access
StaffCo Direct Admin Console
Confirmed MVPThe operational control plane for the StaffCo team.
- Driver & client pipelines
- Rate cards
- Live board
- Disputes
- Payroll prep
- Evidence
Shared Platform Infrastructure
Confirmed MVPThe horizontal capabilities every product depends on.
- Identity
- Matching & eligibility
- Notifications
- Evidence bundles
- Payroll handover
- Audit
A five-layer architecture - click any layer to explore.
PostgreSQL, object storage, caching and event-driven services are the current technical recommendation. Final technology choices are subject to Phase 1 Technical Discovery. AWS is the currently preferred environment; final cloud architecture is subject to discovery.
Every module, by role, with MVP status.
Onboarding & Compliance
Shift Discovery & Execution
The third-party services that make the pilot possible.
Digital ID document capture and liveness.
- Vendor status
- Selection during Phase 1
- Dependency
- Enables digital onboarding
- Manual fallback
- Admin-led manual verification
- Third-party cost
- Per-check third-party fee, billed to client
Verify share codes and record RTW status.
- Vendor status
- Public share-code endpoint
- Dependency
- Required for eligibility
- Manual fallback
- Manual admin verification
- Third-party cost
- No fee (public service)
Verify driving licence entitlements and endorsements.
- Vendor status
- Selection during Phase 1
- Dependency
- Required for licence eligibility
- Manual fallback
- Admin review of driver-supplied evidence
- Third-party cost
- Per-check fee
Confirm CPC status and hours.
- Vendor status
- Public / approved source
- Dependency
- Required for HGV eligibility
- Manual fallback
- Manual capture of Driver Qualification Card
- Third-party cost
- No fee / per-check where applicable
Basic / Standard checks where required by client.
- Vendor status
- Selection during Phase 1
- Dependency
- Client-driven requirement
- Manual fallback
- Not required for pilot cohort
- Third-party cost
- Per-check fee
KYB and company data on client onboarding.
- Vendor status
- Public API
- Dependency
- Feeds admin-led onboarding
- Manual fallback
- Manual data entry
- Third-party cost
- No fee
Validate client operator licence where applicable.
- Vendor status
- Public register
- Dependency
- Confirms client legitimacy
- Manual fallback
- Manual admin check
- Third-party cost
- No fee
Assess client credit for invoicing terms.
- Vendor status
- Selection during Phase 1
- Dependency
- Commercial risk control
- Manual fallback
- StaffCo internal risk process
- Third-party cost
- Per-check fee
Signed client contracts and driver declarations.
- Vendor status
- Selection during Phase 1
- Dependency
- Contract enforceability
- Manual fallback
- PDF + email signature
- Third-party cost
- Per-envelope fee
Accurate site and driver address capture.
- Vendor status
- Selection during Phase 1
- Dependency
- Site setup and RTW address matches
- Manual fallback
- Free-text with admin validation
- Third-party cost
- Per-lookup fee
Site geofencing, routing and place capture.
- Vendor status
- Standard commercial API
- Dependency
- Powers geofencing and site brief
- Manual fallback
- Manual polygon capture
- Third-party cost
- Usage-based fee
Reliable SMS, WhatsApp and OTP delivery.
- Vendor status
- Provisioned during Phase 1
- Dependency
- Driver reachability
- Manual fallback
- Email-only notifications
- Third-party cost
- Per-message fee
PAYE payroll for verified drivers.
- Vendor status
- Existing StaffCo system
- Dependency
- Deterministic file / API handover
- Manual fallback
- Manual batch import
- Third-party cost
- No third-party fee
Transactional email at scale.
- Vendor status
- Selection during Phase 1
- Dependency
- Notifications and audit trail
- Manual fallback
- SMTP relay
- Third-party cost
- Usage-based fee
Encrypted storage for compliance and evidence documents.
- Vendor status
- AWS preferred, subject to discovery
- Dependency
- Backs document storage and evidence bundles
- Manual fallback
- N/A
- Third-party cost
- Consumption-based
Logs, metrics, traces, error reporting.
- Vendor status
- Selection during Phase 1
- Dependency
- Operational SLA
- Manual fallback
- Cloud-native tooling
- Third-party cost
- Subscription
Controlled release and safe deferral of parked features.
- Vendor status
- Selection during Phase 1
- Dependency
- Governs deferred functionality
- Manual fallback
- Config-file flags
- Third-party cost
- Subscription
The final integration approach, sequencing and implementation priority will be confirmed during Phase 1 Technical Discovery. Where a service is unavailable or introduces unacceptable delivery risk, Keza Studio may recommend an auditable manual or administrative alternative for the pilot release.
What's in, what's out, and what's parked.
Scope Boundaries & Deferred FeaturesRadical honesty about scope is how the pilot ships. Everything below is decided - not undecided.
Everything scoped in Sections 04–07 - the three product surfaces and the shared platform systems required to run the pilot workflow end-to-end.
- Multi-tenant activation
- Fully self-service client onboarding
- Machine-learning matching
- Continuous live driver tracking
- Real-time HMRC RTI
- Automated digicard parsing
- Voice AI agents
- Full TMS integrations
- Advanced driver tiering
- Automated sub-two-hour audit exports
- Client mobile application
- US functionality
- Predictive analytics
- Public third-party API
Parked products
On-demand access to earned wages ahead of the normal payroll cycle.
- Excluded
- Wallet, on-demand disbursement, fee logic, lender / partner integrations.
- Why parked
- Regulatory review, partner selection and treasury design required - out of pilot scope.
- Prototype
- Prototype screens may be retained behind disabled feature flags for future activation.
Optional insurance and protection products offered to drivers in-app.
- Excluded
- Underwriting, claims handling, price comparison, third-party product feeds.
- Why parked
- Distribution and regulatory positioning to be defined post-pilot.
- Prototype
- Prototype screens may be retained behind disabled feature flags.
Structured driver-to-driver referral programme with rewards.
- Excluded
- Reward wallet, fraud rules, cross-tenant referral, campaign management.
- Why parked
- Requires validated referral economics from pilot cohort data.
- Prototype
- Prototype screens may be retained behind disabled feature flags.
Training - a focused compliance module, not an LMS
MVP training is a focused embedded learning and compliance module. It is not a full LMS.
- · Training records
- · Required courses
- · Site induction
- · Video or hosted content
- · Duration
- · Completion acknowledgement
- · Completion status
- · Renewal dates
- · Admin assignment
- · Compliance reporting
- · Full course-authoring suite
- · SCORM ecosystem
- · Complex exams
- · Instructor management
- · Certificate marketplace
- · Detailed LMS analytics
- · External training-provider commerce
The pilot-critical workflow, end-to-end.
Six commercial delivery phases - executed asynchronously.
Confirm architecture, integrations, environments, tenants and delivery plan.
- Kick-off & governance
- Technical discovery
- Integration selection
- Delivery plan
Design the three product surfaces to a signed-off standard.
- Design system
- Driver, client and admin flows
- Prototype reviews
- Sign-off gates
Progressive build of approved screens across the three surfaces.
- Approved-first delivery
- Component library
- Wired prototype
- Iteration in-flight
Domain services, data model, third-party integrations and events.
- Domain services
- Data & migrations
- Integrations
- Event & audit
Systematic testing and structured client acceptance.
- QA plan
- Regression
- UAT windows
- Defect triage
Pilot cut-over, active monitoring and hyper-care.
- Cut-over plan
- Runbook
- Monitoring
- Hyper-care support
The controls that make the pilot audit-ready.
Data Protection
TLS 1.2+ across every client, service and integration boundary.
Managed encryption for databases, object storage and backups.
Signed, time-limited URLs; no public buckets.
Access
Rate-limited OTP, hashed passwords, credential rotation policies.
Enforced for admin and client-admin roles from day one.
Role- and site-scoped access; production access is exceptional and logged.
Central secret store; no secrets in code or CI logs.
Operations
Structured, retained audit events across privileged actions.
Per-endpoint and per-tenant limits to prevent abuse.
Schema-validated inputs across API and background workers.
Automated dependency and container scanning in CI.
Static and dynamic scanning in CI; targeted manual testing.
Resilience
Automated backups with periodic restore drills.
Structured incident capture and post-incident review.
Subject to the commercial schedule; recommended pre-scale-out.
Regulatory
UK region hosting; deviations require documented approval.
Versioned, retrievable consent records per user.
Data-access request workflow and response tooling.
Applied to right-to-erasure requests and retention triggers.
Design and process aligned to UK GDPR obligations.
Employment
Structured data supporting AWR obligations.
Clean handover to StaffCo PAYE payroll.
Declarations captured for downstream enrolment.
Sector
Structured evidence capture aligned to sector expectations.
Share-code capture, expiry tracking and audit trail.
Eligibility engine surfaces working-time considerations.
Per-booking evidence bundles retrievable within pilot SLA.
Legal and regulatory interpretation remains the responsibility of the client's legal and compliance advisers. Keza Studio implements controls and workflows as agreed and does not provide legal advice.
Cadence, roles and change control.
| Cadence | Attendees | Focus |
|---|---|---|
| Weekly | Gary / Project Lead + Keza Studio | Delivery, blockers, scope and budget |
| Fortnightly | Keza Studio + StaffCo operations & compliance | Product demonstration and operational readiness |
| Monthly | Board / executive stakeholders | Milestones, risks, spend and decisions |
| As required | Anchor-client representatives | Pilot-site requirements and readiness |
A conditional path to the October pilot launch.
The client's target pilot launch at the end of October is conditional upon prompt contract award, immediate access to the codebase and documentation, stakeholder availability, timely approvals, vendor access, stable APIs, limited review cycles and no material scope change.
What Connex must supply for the pilot to land on time.
Client Responsibilities & DependenciesDelivery is a two-team sport. The commitments below are the client-side inputs the timeline depends on.
Nominated decision-makers with authority to approve within agreed review cycles.
Immediate handover of the existing Lovable Proof of Concept and supporting documentation.
Introductions and account access for identity, DVLA, communications, e-signature and payroll vendors.
Nominated driver cohort and anchor-client sites available for onboarding and live shifts.
Client-supplied content for training, site inductions, terms of use, privacy notices and consent copy.
Any legacy data required for the pilot, in an agreed format.
StaffCo operations, compliance and finance available for the agreed governance cadence.
Three-month post-launch warranty; optional maintenance thereafter.
Warranty & Ongoing SupportWarranty covers reproducible defects in the agreed functionality. Anything new, changed or externally caused sits outside - with a separate optional maintenance path.
Reproducible defects in agreed functionality delivered at pilot launch.
- New features
- Workflow changes
- Third-party outages
- Regulatory changes after acceptance
- Unauthorised modification of the code
A separate, optional maintenance agreement can cover proactive monitoring, security patching, dependency updates, minor enhancements and continued responsive support. Scope and pricing are agreed separately at pilot acceptance based on observed operational load.
Three payment options, one clear scope.
What Connex OS could return, at your scale
Model the impact for your operation
Tune the assumptions to your data. Numbers update live.
What Connex OS unlocks for you
Assumes 35% incident reduction from evidence-first workflows and a £32 blended hourly rate for reclaimed compliance admin. Platform cost approximated by fleet tier. Talk to us to model against your actuals.
One payment at contract signature - lowest overall project cost. VAT included.
- At contract signature£22,185
Two equal payments across the engagement.
- Payment 1 - contract signature£12,201.75
- Payment 2 - mid-engagement milestone£12,201.75
Six commercial milestones aligned to the delivery process.
- Initial & mobilisation£4,473.98
- UX/UI design£4,473.98
- Frontend development£4,473.98
- Backend & integrations£4,473.98
- QA testing£4,473.98
- UAT & completion£4,473.95
- All prices include VAT.
- Third-party fees (identity providers, DVLA, communications, cloud, e-sign, etc.) are excluded and passed through.
- Each staged invoice is payable within five business days unless otherwise agreed.
- Billing milestones are commercial milestones, not rigid technical gates.
- Workstreams may progress asynchronously - invoicing follows the agreed schedule regardless of internal sequencing.
How we deliver - and why Connex chose us.
We build regulated, workflow-heavy products for teams who cannot afford to hand-wave the details.
Discovery, design, frontend, backend, QA and launch - a single accountable team.
We overlap workstreams so approved decisions become shipped software immediately.
We are already familiar with the existing Lovable Proof of Concept and will extend, not restart.
Weekly delivery, fortnightly product demos, monthly executive updates - decisions on paper.
We commit to the October pilot conditionally and transparently, with clearly defined dependencies.
The commercial and operational value the pilot enables.
Connex OS can become the operational layer for compliant logistics workforce.
The pilot is a proving ground. Connex OS turns a fragmented, phone-and-spreadsheet operation into a defensible, evidenced and scalable platform - starting with a single anchor client, and designed from day one for the shape of the business you're building.